Bombay Chopsticks by India House-Naperville

Shreenath Santhanakrishnan a month ago

Visited Bombay Chopsticks by India House in Naperville and ordered dal, mango lassi, mixed pakora, onion pakora, and papad. The overall food was okay, and the mango lassi was nice. However, the onion pakora was not fried properly, which was disappointing. The rest of the food was decent. Overall, an average experience with room for improvement in the preparation.

Vinay Chandra a month ago

The food at Bombay Chopsticks by India House was good, but unfortunately, the experience with the manager was horrible. We were charged an additional fee simply for paying our bill with a credit card. I have eaten at many restaurants across the U.S., and I personally have never encountered a situation like this where an extra credit card charge was handled this way. When we asked the manager why we were being charged extra, instead of properly explaining the reason for the fee, he simply said, “We have been charging this since 2022.” That is not an explanation. If customers are going to be charged an additional fee based on their payment method, it should be clearly communicated and explained before payment. The food itself was good, but the manager’s attitude and the way he handled a reasonable question about the bill completely ruined the experience. Good food alone is not enough when customers are treated this way. Very disappointing customer service from the management.

Sacreta Varnado 7 months ago

This was one of my favorite restaurants I’ve tried so far. The waiter, Velroy was top tier. He was very helpful with explaining and helping us make the right choices. Everyone were extremely nice. I’m bringing all my friends next time.

J W 8 months ago

We came here Saturday for buffet. There were a lot of choices of foods. However, there only two types of chicken. I tried both and they were a little bit dry but good flavor. I tried one that part of name has corn. But I can taste any corn and it was deep fried and crispy. I also tried the desert pani puri and tasted very special. Pani is the shell and puri is the sauce. I learned something new today. Again I did not see butter chicken today. It is my favorite Indian dish. I asked the waiter and he said they just didn’t have it today. He suggested we call ahead to as first. The service was very good. Overall, good experience and will come again.

Cynthia Funegard Edited 5 months ago

This is a beautiful environment with beautiful chandeliers and tasteful elegant very clean private both. There's a big window looking into the eating area if you would like just stop and watch preparations. Shawn was a wonderful server. All the rest of the staff was welcoming and inviting. The tandoori chicken and the naan were incredible and every single dish was delicious. They change the menu daily. There's an even bigger buffet on the weekends but this one was remarkable very reasonably priced. Thank you for the special coupon! I could not have been better. Dessert included. *Manoj is also a wonderful staff member. UPDATE: AND THANK YOU VELROY. I NOW WE HAVE SOME GORGEOUS valances on the ceiling and a new menu, as if the gorgeous chandeliers were not enough. You've never tasted dishes as good as theirs. So if the gorgeous atmosphere was not enough in the authentic and beautiful and diverse food and the Chinese food as well, the thing that you have to think about here is the hospitality. There are half a dozen young men and one young lady and a beautiful new female manager who are so kind, polite, perfectly attentive, warm, respectful, professional and inviting that you won't w